Thank You for shopping with Simplicty & You!
PROCESSING
Most orders are processed within 3-5 business days. However, the processing time can be affected by our stock, holidays, etc.
SHIPPING
Most items will ship within 1-2 weeks and arrive within 10-24 business days.
RETURNS
If you would like to return your item(s), please contact us ([email protected]) within 30 days of receving your order. Please include your order number, name of product(s), and your reason for returning in your email.
Unfortunately, we cannot refund your original shipping/processing fees and we do not offer exchanges.
If your order is returned to us due to incorrect shipping address or any other mistakes or negligence on your part, we will charge a shipping fee before resending or refunding your order.
Please note that ALL digital orders are nonrefundable.
DAMAGED/LOST ITEMS
If your product was damaged during transit, we sincerely apologize! Please send us an email ([email protected]) with your order number, full name, and an image of the damaged product!
If your package is deemed lost, the buyer will always receive a full refund. A package is deemed lost if it has not been delivered within 120 days. If this was to happen, you must contact us within 30 days, so we can refund or reship your order.